What is BotBee?

Posted on 2026-01-04 Updated on 2026-01-04

BotBee is a communication and automation platform that helps businesses manage customer interactions across messaging and voice channels.

Using BotBee, you can:

  • automate customer conversations
  • manage chats and calls from one place
  • create workflows using a visual flow builder
  • connect multiple messaging and voice channels
  •  integrate with third-party tools and CRMs

BotBee supports:

  • WhatsApp Automation
  • Instagram & Facebook Messaging
  • Telegram Automation
  • Web Chat
  • RCS Messaging
  • IVR & Voice
  • AI Voice Agent
  • Virtual Numbers

BotBee works as a platform layer on top of official APIs.

We do not replace WhatsApp BSPs or carrier services — instead, we provide the tools to automate, manage, and scale communication.

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