How to send Sequence messages A sequence campaign on WhatsApp allows you to send a series of automated, time‑based messages to users after they interact with your bot. This is extremely useful for onboarding, promotions, offers, follow‑ups, and nurturing leads without manual effort. Using BotBee’s visual drag‑and‑drop flow builder, you can eas...

How to Create a Message Template with Variables Message templates with variables allow you to send personalized and dynamic messages at scale. Instead of creating a new message every time, you can reuse one template and automatically insert values like names, links, or booking details. Below is a step-by-step guide on how to create a message...

How to Install BotBee Live Chat App In today’s fast-paced business world, customers expect instant replies no matter where you are. With the BotBee Live Chat app, you can manage customer conversations not just from your desktop, but also directly from your Android or iOS phone. This means you never miss a message, even when you’re away from ...

How to Create a WhatsApp Carousel TemplateWhatsApp carousel templates are a powerful way to showcase multiple products, services, or offers in a single interactive message. With BotBee, you can easily create carousel templates and connectthem to automated bot flows making your WhatsApp communication more engaging and conversion-friendly.This ...

Catalog Settings Explained: A Complete Guide to Configuration Options Catalog Settings play a crucial role in how your product catalog is displayed, managed, and shared with customers on WhatsApp. From controlling product visibility to managing sync behavior and customer interactions, each configuration option directly impacts the shopping ex...

How to Create a Catalog ChatbotA catalog chatbot allows your customers to browse products directly inside WhatsApp without visiting an external website. With BotBee’s Visual Flow Builder, you can easily set up an interactive product catalog and automate product discovery.Follow the steps below to create and test your WhatsApp catalog chatbot. ...

How to Create a Product Catalogue for WhatsApp This guide explains how to create a complete product catalogue and integrate it with WhatsApp using BotBee, Facebook Business tools, and Commerce Manager. By following these phases step-by-step, you will be able to set up permissions, create a catalogue, add products, sync everything with WhatsApp...

How to Create a Dynamic URL in WhatsApp Message TemplatesDynamic URLs allow you to send personalized or flexible links inside WhatsApp message templates. Instead of creating multiple templates for different pages (like pricing, contact, offers, etc.), you can use one template and dynamically change the URL destination using variables. This ma...

Team Management As businesses scale, managing conversations through a single account becomes inefficient and risky. Different teams need clear roles, controlled access, and structured workflows to operate smoothly. BotBee’s Team Management feature enables role-based access, smart chat assignment, and secure collaboration from one centralized d...

Subscriber Manager Botbee’s Subscriber Manager transforms contact management into a powerful communication engine. By storing all subscribers in one centralized system, it enables brands to deliver personalized messages, automate scheduled broadcasts, and build stronger customer relationships at scale. It’s not just about managing contacts  it...