Shared Inbox OverviewBotBee’s Shared Inbox centralizes customer messages from multiple channels into a single, organized dashboard, helping teams manage conversations, respond faster, and collaborate efficiently. Let’s take a look at the key features BotBee offers in its Shared Inbox and how they simplify customer communication. How to Access...

How to build an AI Chatbot on WhatsApp AI chatbots help automate conversations and provide instant customer support. By integrating ChatGPT with BotBee and training the bot using FAQs, URLs, and files, you can build an intelligent chatbot without complex coding. This guide explains how to connect ChatGPT with BotBee step by step. Step-by-Ste...

How to Build a WhatsApp Chatbot Chatbots have become an essential tool for businesses to provide instant responses, automate customer support, and improve user engagement. With BotBee, creating a WhatsApp chatbot does not require coding knowledge. Using its visual drag-and-drop flow builder, you can design interactive conversations, share medi...

How to Create a Broadcast Campaign A Broadcast allows you to send bulk messages to your audience even if they haven’t interacted with your bot recently. This method is ideal for marketing updates, announcements, or important notifications. Since WhatsApp requires prior approval for such messages, you must first create a Message Template before...